Deutsche Börse Services, s.r.o. is curently hiring:

IT Process Analyst (Software License Management)

Field of activity

The process governance team is driving the increase of compliance governance and operations in all operational processes in IT & Operations and thus supports minimizing the overall business risk. Join the team and be responsible for the provision of standardised methods and procedures used for efficient and prompt handling of software licenses. The successful candidate is responsible for process enablement, continuous process development (i.e. automation / cloud model implementation) and BI reporting.

Tasks/responsibilities

  • Sustain and increase compliance governance of Software License Management on an operational level
  • Supervise and drive activities related to Software License Management (continuous improvement)
  • Ensure high level of control mechanisms
  • Responsible for process audit & remediation
  • Develop education and trainings

Qualifications/required skills

  • ITIL Industry best practices and experience of at least 3 years
  • Ability to understand the ITIL eco-map
  • Understanding/interpreting of regulations and audit findings
  • Being able to drive process requirements into tool development
  • Superior collaboration skills
  • Professional working attitude with strong sense for responsibility
  • Align and/or translate processes into actionable operations
  • Experience in adequate process design and documentation
  • Define and monitor service level agreements
  • Define and execute service reporting

What we offer

  • More detail information about benefits can be found at BENEFITS section

Information about the vacancy

Job location

Sokolovská 662/136b, 186 00  Praha-Karlín, Czech Republic

Employment type

Full-time work

Type of employment

Employment contract

Duration of employment

Permanent

Required education

Secondary education or professional training with a school-leaving exam

Required languages

English (intermediate)

Posted by

Deutsche Boerse Services s.r.o.

 

Contact

Deutsche Boerse Services s.r.o.
Petr Pěčka
Sokolovska 662/136b
186 00  Praha 8-Karlin
Ceska republika